cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Home Phone

Get help with your TalkTalk landline and calling features.

Crackling on landline

LizW1971
First Timer
Private Message TalkTalk
Message 4 of 4

There is persistent crackling on my landline, a test run shows no problem. I have had this problem before and takes a few emails to get it resolved. Very frustrating!!

0 Likes
3 REPLIES 3

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 4

Morning,

 

I'm sorry to hear this and I will take a look now. I've run a test on the line which is clear. Does your main socket have a test socket please?

 

Thanks

 

Michelle

 

0 Likes

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 4

Helpful to staff if you can complete your community forum profile details. Go via your avatar; settings; Personal Information. 

 

Important to add your landline phone number in there, as this identifies your account. SAVE CHANGES.

Gliwmaeden2, a fellow customer.
0 Likes

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 3 of 4

Staff will respond during the week, @LizW1971.

 

Any notification emails you get will be from a No Reply address, so always check back on here to reply.

Gliwmaeden2, a fellow customer.
0 Likes