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Full Fiber

TonyWhite
First Timer
Private Message TalkTalk

on ‎03-01-2024 11:19 AM

Message 3 of 3

I have just had a full fibre router installed which means that I can route my phone calls through the internet rather than using the previous exchange. Am I correct in thinking that call to UK and overseas are now free which will enable me to cancel my phone boosts?

Thanks.

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎05-01-2024 12:12 PM

Message 1 of 3

Hi TonyWhite

 

If you have VIOP service, call charges remain the same UK call costs - TalkTalk Help & Support

 

Regards

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KeithFrench
Community Star
Private Message TalkTalk

on ‎03-01-2024 11:32 AM

Message 2 of 3

No, you are wrong, they are not free, the cost is the same as the old analogue system.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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