Get help with your TalkTalk landline and calling features.
on 12-12-2023 08:59 PM
My land line phone is not working.
It seems like it is going to work, makes a dial tone then the peeps as i dial a number.
the phone is answered but after a couple of seconds it just cuts out, and the has a continuous bleep.
if I try to ring straight back again it has an engaged tone.
i cant receive calls?
any body any idea of the problem?
i have a Grandstream VOIP box.
all three lights are on.
tried unplugging and then switching back on.
on 12-12-2023 10:10 PM
They flagged it up in Service Status Dashboard earlier today, but seem to have removed the notice now.....
It was this:
@Trendy2000, make sure that you have added your Talktalk phone number in your community forum profile details, by going via your avatar/name; settings. Personal Information. SAVE CHANGES.
Just useful, in case staff need to check your specific case.
Appears to have been a more widespread problem however.
on 12-12-2023 09:34 PM
Same problem since 9 am this morning.
Contacted talk talk 3pm was told there was a problem and to try again in 3 hours .
NO JOY
Still waiting for talk talk to solve problem
would have been good if they had let users know