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Home Phone

Get help with your TalkTalk landline and calling features.

Phone over voip

Trendy2000
Popular Poster
Private Message TalkTalk
Message 43 of 43

My land line phone is not working.

It seems like it is going to work, makes a dial tone then the peeps as i dial a number.

the phone is answered but after a couple of seconds it just cuts out, and the has a continuous bleep.

if I try to ring straight back again it has an engaged tone.

i cant receive calls?
any body any idea of the problem?
i have a Grandstream VOIP box.

all three lights are on.

tried unplugging and then switching back on.

 

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42 REPLIES 42

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 41 of 43

They flagged it up in Service Status Dashboard earlier today, but seem to have removed the notice now.....

 

It was this:

 

Screenshot_20231212-181216_Chrome.jpg

@Trendy2000, make sure that you have added your Talktalk phone number in your community forum profile details, by going via your avatar/name; settings. Personal Information. SAVE CHANGES. 

 

Just useful, in case staff need to check your specific case. 

 

Appears to have been a more widespread problem however. 

Gliwmaeden2, a fellow customer.
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Gleha
Conversation Starter
Private Message TalkTalk
Message 42 of 43

Same problem since 9 am this morning.

Contacted talk talk  3pm was told there was a problem and to try again in 3 hours .

NO JOY

Still waiting for talk talk to solve problem

would have been good if they had let users know