Question

[Cross58!]

Hi 

I will be a new customer with you from the 8/10/24, my previous supplier is pop telecom they have advised me today that Talk Talk need to contact them regarding my landline telephone number 

Regards

Mrs E Crossley 

[Arne-TalkTalk]

Hi Cross58

I would suggest calling us as there is a chance that we cant transfer the number from POP telecom as there my not be a porting agreement between us and them. 

Sorry. 

[KeithFrench]

I have asked one of TalkTalk's support to pick your thread up and investigate it for you.

They aim to respond within 48 hours (Monday - Friday) excluding Bank Holidays, but if more urgent you can always try the Service Centre on 0345 172 0088. The posts are responded to in time/date order, oldest first.

To save yourself time, please make sure that your community profile includes your first & last names, broadband phone number & if possible an alternative contact number. This can be done by clicking on your Avatar picture and then clicking on "My Settings" followed by:-


Personal Profile > Personal Information

Otherwise, TalkTalk will not be able to tie up your forum username to your broadband account. Only you & TalkTalk have visibility of your details.