Get help with your TalkTalk landline and calling features.
on 23-09-2024 10:17 AM
Hi
I will be a new customer with you from the 8/10/24, my previous supplier is pop telecom they have advised me today that Talk Talk need to contact them regarding my landline telephone number
Regards
Mrs E Crossley
on 23-09-2024 02:59 PM
Hi Cross58
I would suggest calling us as there is a chance that we cant transfer the number from POP telecom as there my not be a porting agreement between us and them.
Sorry.
on 23-09-2024 10:34 AM
I have asked one of TalkTalk's support to pick your thread up and investigate it for you.
They aim to respond within 48 hours (Monday - Friday) excluding Bank Holidays, but if more urgent you can always try the Service Centre on 0345 172 0088. The posts are responded to in time/date order, oldest first.
To save yourself time, please make sure that your community profile includes your first & last names, broadband phone number & if possible an alternative contact number. This can be done by clicking on your Avatar picture and then clicking on "My Settings" followed by:-
Personal Profile > Personal Information
Otherwise, TalkTalk will not be able to tie up your forum username to your broadband account. Only you & TalkTalk have visibility of your details.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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