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Get help with your TalkTalk landline and calling features.

Telephone Broadband Down and 91 years old

wraggb
First Timer
Private Message
Message 5 of 5

My phone and broadband is down and need some help getting back online as on a heart monitor and need the phone to be working. Talk Talk can you arrange for an engineer to fix please. Thanks Brian

Brian
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4 REPLIES 4

Message 1 of 5

Hi wraggb

 

Just checking if everything is working ok now?

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 2 of 5

Hi wraggb

 

Openreach have now closed the fault as resolved - In Joint AreaCable (Underground)

 

Is everything working ok now?

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5

Hi wraggb

 

I can see that this fault is part of a bigger fault and is related to a cable breakdown.

 

Openreach line engineers are still working to resolve this. I will continue to monitor for additional updates from Openreach and I will post back on this thread.

 

Thanks

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Karl-TalkTalk
Support Team
Staff
Private Message
Message 4 of 5

Hi

 

I'm showing this fault has been logged out to openreach.

 

Thanks  

Karl. 

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