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Get help with your TalkTalk landline and calling features.

Telephone Settings issues since upgrade to Full Fibre

aa2000
Enlightened One
Private Message TalkTalk
Message 22 of 22

I upgraded from Fibre 65 to Full Fibre 65 on 05 September 2024.  

 

Since the upgrade I find that my 'Withhold Number' setting in My Account has switched itself over to the number being withheld.   I have today twice unticked this option, but the tick just keeps returning.   I DO want people I call to be able to see my number.  

 

Also, my preferred 'Mobile Bar' option has always been set to bar calls to Mobiles. Since my upgrade, the check box has a tick in it, but I find I am still able to call Mobile numbers.  

 

Would be grateful for help in sorting these issues.  

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21 REPLIES 21

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 21 of 22

Good afternoon,

 

I'm sorry to hear this. Have you tried using a different browser?

 

Thanks

 

Michelle

 

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