Unable to Make Outgoing Calls

[GBNoble]

Hi,

I have been unable to make outgoing calls since last week. All calls I try to make are automatically directed to the TalkTalk Collections service.

I am receiving incoming calls perfectly well and internet access is also unaffected.

There had been a hold/bar on my services due to outdated payment details, however my account is now in credit.

I have tried to have my calls reinstated via calling the Collections service twice now and both times I have been told there is no restriction however my problem remains.

Thanks in advance.

[Gliwmaeden2]

If your account is in credit, unplug the router for fully 30 minutes.

When it starts up again, it should kick start the while service for you, @GBNoble.