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Home Phone

Get help with your TalkTalk landline and calling features.

When will my home phone be converted to VOIP?

Pedant
Problem Solver
Private Message TalkTalk
Message 43 of 43

My internet is City Fibre, but my home phone is still connected to Openreach copper. The home phone has started to have crackly interference. I tried to get line tested via th talktalk account, but got a message saying that the automatic test was disabled and I would be converted to VOIP in the next few months. I tried to start a chat but that failed, so I'm trying to decide whether to pursue the problem further or just wait for the conversion. Hence the question in the subject title.

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42 REPLIES 42

Pedant
Problem Solver
Private Message TalkTalk
Message 41 of 43

Pedant_0-1705852409601.png

Arne,

 

Thanks for your reply.

 

My (copper) landline telephone connection seems to be getting worse with crackles and occasional failures to connect for incoming calls. When I try to run a line test, I get the message in the above screenshot, and when I try to start a chat nothing happens. Can you help me to get my landline tested, and hopefully fixed.

Thanks for your help,

 

Rog Bunton

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Arne-TalkTalk
Support Team
Staff
Private Message
Message 42 of 43

Hi Pedant

 

There is no set date for the copper line to be stopped at this time.

 

We will let you know when that time comes.

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