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Home Phone

Get help with your TalkTalk landline and calling features.

faulty landline

diamonds1854
First Timer
Private Message TalkTalk

on ‎04-02-2024 09:54 AM - last edited on ‎04-02-2024 11:56 AM by

Private Message TalkTalk

Message 3 of 3

I reported a fault with my landline on Thursday and an Openreach engineer was due to visit on 5 February 2024  between 8am and 1 pm.

 

For reasons unknown the landline is now working - I would be obliged if you could cancel visit

many thanks

 

Stewart Smith

XXXXXX REMOVED FOR SECURITY REASONS 

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎05-02-2024 07:06 AM

Message 1 of 3

Hi Stewart

 

As advised by my colleague, it it too late for us to cancel this now, did you call in or use live chat to cancel the visit.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Gliwmaeden2
Community Star
Private Message TalkTalk

‎04-02-2024 11:58 AM - edited ‎05-02-2024 07:31 AM

Message 2 of 3

You may be too late to cancel in time, @diamonds1854 but try Chat right now.

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

 

Forum staff are not on here before Monday. 

 

Screenshot_20240204-120014_Chrome.jpg

 

If you need further help next week, ensure that your Personal Information is complete in your profile area. Never display personal information details on the public forum. 

 

Go via your avatar/name; settings; drop down menu.....Personal Information. Add your Talktalk landline number there. SAVE CHANGES. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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