Get help with your TalkTalk landline and calling features.
8 hours ago
Hi, People (calling me) have reported they are having issues when calling me - they have to keep trying to eventual get connected.
7 hours ago
Hi @shodges
Thanks for your reply.
If you contact our Future Fibre team they can take a look if FTTP is available in your area. The contact details are on the help page below.
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Hi - Would it be an option to move to voip (over my fibre) as aware the copper service is due to end shortly.
This help page has more information on test socket testing.
Your guide to main phone sockets
Hi - The landline (phone) has always been connected to the main socket, ive tried a different handset but same issue - what do you mean by test socket?
Would it be possible to post a photo of your master socket on this thread so I can check if your master socket has a test socket?
The phone is connected to the main socket and has always been connected to the same (main) socket - what do you mean by test socket?
I'm really sorry to hear this.
The line tests have detected a loop fault and this fault is often caused by internal wiring or equipment connected to the line.
Have you tested with the phone directly at the test socket?
