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Home Phone

Get help with your TalkTalk landline and calling features.

out going calls =

Message 7 of 7

Hi is there a way i can just have incoming calls please

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6 REPLIES 6

Message 1 of 7

Have you explained to the kids how much it costs and asked them not to?

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 7

@diane16051965, did you look at the consequences of reducing the allowance?

 

Outgoing calls would be barred till the end of that billing month.

 

Family won't be able to call out if the line gets restricted except to call emergency numbers.

Gliwmaeden2, a fellow customer.
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Message 3 of 7

Unplug it and lock it away, @diane16051965, whenever you are out....

 

Encourage banks / businesses etc to contact you on your own smartphone in case you miss anything important. 

 

 

Gliwmaeden2, a fellow customer.
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Message 4 of 7

DONT STOP KIDS USING PHONE WHEN YOU ARE OUT.

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ferguson
Community Star
Private Message TalkTalk
Message 5 of 7

Why do you ask? The simple answer is don't make any outgoing calls and you won't be charged anything. 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 6 of 7

You can just be very disciplined and only use the landline for calls that are free, like 0800 numbers or Talktalk's support line, 03451 720088. Calls to other Talktalk customers are free up to 3 hours.

 

If you don't trust others in your household not to run up bills, you can change the "Allowance" feature in My Account. 

 

See this extract, @diane16051965:

 

1000009387.jpg

It's from this page:

https://community.talktalk.co.uk/t5/Articles/Your-monthly-allowance/ta-p/2204660

 

That would restrict expenditure. 

 

 

If you add a boost you can call ordinary 01, 02, 03 and most mobiles for up to an hour at a time.

 

The calls boost is often discounted, but full price is £16.00 monthly:

 

https://community.talktalk.co.uk/t5/Articles/About-our-Boosts/ta-p/2204813

 

You'd still be vulnerable to people running up bills on expensive calls.

 

I think minimising the allowance might be your best bet, @diane16051965.

 

Gliwmaeden2, a fellow customer.
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