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Need help?

Scam Protection Will Not Stay Off

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2 REPLIES 2
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Sightseer

Can someone help me? I can turn off scam protection by going into my account settings but it will not stay off no matter what i do.

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Community Team - TT Staff

Hi Roberta65, please add your landline number to your community profile. Once you have please reply to my Private Message and I'll be able to help you. 


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Community Team - TT Staff

Hi Roberta65, I've received your PM verified security and turned of scam protection for you as requested. Please let me know if there's anything else I can do for you. 


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.