Can't log into my supersafe boost and "forgoteen my password" link not working

[CollyW]

I have never used my supersafe boost although under my account it is showing as active.

I have decided to give it a try but cannot log into the f-secure supersafe boost page.

I have tried to reset my password several times but never get any reply??

[Anonymous]

This is a problem which has very recently ocurred. It has been escalated.

[Anonymous]

http://community.talktalk.co.uk/t5/Current-Known-Service-Issues/SuperSafe-Boost/m-p/1848034/thread-i...

[StephenF]

Hi @CollyW

You should receive and email soon with detail of how to get access to the portal.

Thanks 

[CollyW · Accepted solution]

Not received anything so far  plus the talktalk homepage seems to be down at the moment??

[CollyW]

Finally got my email with details , many thanks.

[audra16]

can you please tell me how to do this.  I am having the same problems.  Cant log into supersafe boost and i have been on chat to talk talk for over an hour and they cant solve it.  Many thanks