Hi joshuas21, I'm sorry you're having trouble getting to the bottom of this. The problem is that for some reason TalkTalk.net email addresses automatically block SSB mail as spam. I've alerted the business to this problem, but it's still happening. I'll send you the welcome and password reset mails as many times as you need. I can also if you want send it to your mobile number by text. If you'd prefer that add a mobile number to your profile.
HI yes could you send me the welcome and reset email please, if youve already sent it i havnt recieved it and its not in spam either? i need the email with password on as i cant access the email with the link on to change password as i cat remember it, thanks