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Voicemail access

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2 REPLIES 2
Magoobird70
First Timer

I have not long been with a sim only deal with talktalk but it has been a nightmare. I have recieved voicemails but when I enter 121 it asks me for a oin number. I have never been prompted to set one up. When I enter a generic code provided by talktalk it locks my phone. I then get text m,essages from vodaphone asking me to call them to assist. When I did I was placed on hold for 10 minutes and then told they couldn't help me yet I keep getting their text messages. I have made three contacts with talktalk and it is still not rectified and I need to access my messages. Help???  

Andrew7856
Chat Champion

Hi, have you ported your number recently to Talktalk? Cant understand why its asking you to call Vodafone? 

 

Can you try the SIM in another phone?

 

 

Community Team

Hi 

 

You will have to call our mobile customer service teams and discuss this, unfortunately we have no access to the mobile account on the community.

 

Use the links on our contact us page

 

Regards