How to stay safe from scam callers

At TalkTalk, we work hard to stop our customers losing money to scam callers. Part of our work is to understand how scam calls work, and the methods that scammers use to trick people into handing over...

How to have a Smart and Safe Christmas

Security is probably not your first priority at Christmas, but it’s when you and your loved ones might be most vulnerable to cyber-attacks. If you want to have a Smart and Safe Christmas, then read on...

Shopping smart & staying safe this Christmas

Love it or hate it, shopping is something we all need to do. Thanks to advancements in technology, there are more ways than ever to do it; on an app, in-store collection, click and collect, using Amaz...

Scammers target Thomas Cook customers with fake refunds

Scammers are calling Thomas Cook customers to offer fake refunds in an attempt to trick people into handing over their bank details and other personal information. Following the news of the company go...

Back to school is an important time for a child’s digital safety

September is here and children are either heading back to school or making the exciting transition of starting a new one. With your child becoming more independent you may have bought them a smartphon...

Latest Automated Scam warning

The word scam is part of our everyday language, but what is a scam? It's defined in the dictionary as an illegal way of making money, usually by tricking people. Scams have been around for ages, but t...

Don't take the bait on National Fish and Chip Day

You wouldn’t let a thief enter your home, but what if the thief was masquerading as someone familiar, such as a postman, and tricked you into opening the door? Phishing works in a similar way - people...

Five top tips to help ensure children are protected online

Our research shows over 70% of teenagers spend three or more hours a day using technology for leisure – yet 4 in 10 parents (37%) admit they feel ill-equipped to help protect their children online. We...

Don't get caught!

Email Scams known as phishing are used by fraudsters to try and trick you into revealing personal information. The term 'phishing' is a play on the word fishing because criminals dangle a fake bait ho...

Stephen's top five festive shopping tips for staying safe

As Jack Frost starts to nip at your toes and we get ready for the festive period that’s almost upon us we’re no doubt fighting the crowds on the high street to source that perfect gift or maybe you're...

Shop securely online this Christmas

In an ever-changing world, online fraud is becoming the most common crime in the UK. It's evolving more than any other crime. With more and more cyber offenses it's worth remembering these handy secur...

All you need to know about Fortnite & staying safe

The multiplayer action survival game, Fortnite: Battle Royale, has received a lot of media coverage recently due to its growing popularity amongst young people. It has highlighted a number of safety c...

How to stay safe on Facebook

If you want a basic piece of advice that can help you avoid nearly all spam, scams and potential viruses that could be spread through Facebook, then it's this - don't click on the "free" offers that y...

Confirming your age…

Under the new General Data Protection Regulations (GDPR), a new set of rules on how we use your personal data, we’re required to ensure that anyone whose data we store & process is of a minimum age wh...

Don’t fall victim to scammers this Christmas

Don’t fall victim to scammers this Christmas Victims reported losing over £16 million in total, 45% more than the year before15,423 people reported being a victim of shopping fraudOnline auction fraud...

Apple OS High Sierra security flaw

Calling our Mac users have you seen the news? Here at TalkTalk we wanted to highlight this and suggest a workaround for any of you that have upgraded to High Sierra. Apple have recently released their...

Be careful: Fake messages on Facebook Messenger found to harbour malware

The scam explained in detail - and how to avoid it A new advanced form of malware is using Facebook Messenger to infect victim's computers. The malware comes in the form of a Facebook Messenger messag...

Scammers - It’s the world we live in today

Early September, ITV aired a documentary which followed the work of detectives attempting to stop criminals from scamming eBay customers. It was particularly moving to learn about the stories of these...

What email spammers know about you (And how to avoid being one of their victims)

After decades of annoying us, spam is still one of the most effective ways to spread online threats such as ransomware or scam you into revealing your credit card information.Ironically, as internet s...

How to Get Your Kids and Devices Ready to Go Back to School

When it comes to technology, students are more connected than ever. But there also seems to be a serious disconnect between what kids and parents think about teens online activity. A recent survey of ...

Together we're beating the Scammers!

It’s been almost a year since I was appointed as Head of Scam Prevention with a tough challenge ahead to protect our customers and prevent them falling prey to scammers. Thanks to the ideas submitted ...

These tools will help you become a better parent in the digital world

Unless you've built a bubble to seal them from the world, children grow up surrounded by technology. Households are full of devices connected to the Internet – some shared and some personal. For our c...

Smarter sharing will lead to a Safer Internet

With Safer Internet Day set to arrive again on the 7th of February, we all need to review our security basics to "Be the change" and "Unite for a better Internet" which are the themes of this year's a...

Get your devices secure, streamlined and ready for 2017

In Ancient Rome, the first day of the year was dedicated to Janus - the God of Gates and Doors, who was often depicted looking both backward and forward. So if you aren't planning on getting a new dev...