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Welcome to our blog

Check out the latest on everything from staying safe online to getting the best from your service.

Our Blog - Page 2

Blog Articles

What’s the safest way to shop online this Christmas?

The festive season is under way and this year more than any other, emotions are generally running high; money may be tight and there are more distractions than usual. As we all take advantage of the g...

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Weak Wi-Fi Security following iOS 14 update

If you’ve recently updated your Apple device to iOS 14, you may have noticed a new message warning of ‘Weak Security’ on your Wi-Fi connection. This will have happened following the recent iOS 14.01 u...

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Fake messages from Instagram used to hack profiles

Cyber criminals are constantly coming up with new ways to trick people into giving away personal information, as well as using tried-and-tested methods to gain access to people's website credentials a...

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How to stay secure in 2020

Now that we're into the new year, you may be thinking about your priorities for the coming twelve months; whether it's saving for a rainy day, losing a little weight or trying Veganuary. But have you ...

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How to stay safe from scam callers

At TalkTalk, we work hard to stop our customers losing money to scam callers. Part of our work is to understand how scam calls work, and the methods that scammers use to trick people into handing over...

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How to have a Smart and Safe Christmas

Security is probably not your first priority at Christmas, but it’s when you and your loved ones might be most vulnerable to cyber-attacks. If you want to have a Smart and Safe Christmas, then read on...

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Shopping smart & staying safe this Christmas

Love it or hate it, shopping is something we all need to do. Thanks to advancements in technology, there are more ways than ever to do it; on an app, in-store collection, click and collect, using Amaz...

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Scammers target Thomas Cook customers with fake refunds

Scammers are calling Thomas Cook customers to offer fake refunds in an attempt to trick people into handing over their bank details and other personal information. Following the news of the company go...

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Latest Automated Scam warning

The word scam is part of our everyday language, but what is a scam? It's defined in the dictionary as an illegal way of making money, usually by tricking people. Scams have been around for ages, but t...

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Don't take the bait on National Fish and Chip Day

You wouldn’t let a thief enter your home, but what if the thief was masquerading as someone familiar, such as a postman, and tricked you into opening the door? Phishing works in a similar way - people...

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Don't get caught!

Email Scams known as phishing are used by fraudsters to try and trick you into revealing personal information. The term 'phishing' is a play on the word fishing because criminals dangle a fake bait ho...

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Shop securely online this Christmas

In an ever-changing world, online fraud is becoming the most common crime in the UK. It's evolving more than any other crime. With more and more cyber offenses it's worth remembering these handy secur...

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All you need to know about Fortnite & staying safe

The multiplayer action survival game, Fortnite: Battle Royale, has received a lot of media coverage recently due to its growing popularity amongst young people. It has highlighted a number of safety c...

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How to stay safe on Facebook

If you want a basic piece of advice that can help you avoid nearly all spam, scams and potential viruses that could be spread through Facebook, then it's this - don't click on the "free" offers that y...

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Confirming your age…

Under the new General Data Protection Regulations (GDPR), a new set of rules on how we use your personal data, we’re required to ensure that anyone whose data we store & process is of a minimum age wh...

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Don’t fall victim to scammers this Christmas

Don’t fall victim to scammers this Christmas Victims reported losing over £16 million in total, 45% more than the year before15,423 people reported being a victim of shopping fraudOnline auction fraud...

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Apple OS High Sierra security flaw

Calling our Mac users have you seen the news? Here at TalkTalk we wanted to highlight this and suggest a workaround for any of you that have upgraded to High Sierra. Apple have recently released their...

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Scammers - It’s the world we live in today

Early September, ITV aired a documentary which followed the work of detectives attempting to stop criminals from scamming eBay customers. It was particularly moving to learn about the stories of these...

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Together we're beating the Scammers!

It’s been almost a year since I was appointed as Head of Scam Prevention with a tough challenge ahead to protect our customers and prevent them falling prey to scammers. Thanks to the ideas submitted ...

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Smarter sharing will lead to a Safer Internet

With Safer Internet Day set to arrive again on the 7th of February, we all need to review our security basics to "Be the change" and "Unite for a better Internet" which are the themes of this year's a...

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Get your devices secure, streamlined and ready for 2017

In Ancient Rome, the first day of the year was dedicated to Janus - the God of Gates and Doors, who was often depicted looking both backward and forward. So if you aren't planning on getting a new dev...

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