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WiFi security how to change

Andys13
First Timer
Private Message TalkTalk
Message 5 of 5

My board band is being listed as weak security on apple devices and my wife’s VW golf won’t connect to it as says not supported, how do I change from WPA2 to something more secure please 

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4 REPLIES 4

KeithFrench
Community Star
Private Message TalkTalk
Message 1 of 5

Hi @Andys13 

 

Please see my sticky on this very subject,  which you would have seen if you had posted this concern in one of the Full Fibre/Fibre/Broadband boards. Please note (as per another sticky of mine), the security board is for general security issues, like kids safe, home safe & SuperSafe, etc. It is not for router-related security questions about WPA2/3 etc.

 

A direct link to my sticky that relates to your problem is:-

https://community.talktalk.co.uk/t5/Broadband/Weak-Security-warning-on-Apple-iOS-and-Windows-10-or-1... 

 

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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ferguson
Community Star
Private Message TalkTalk
Message 2 of 5

@Andys13 

That Apple warning is a wee bit over zealous, as long as you have your WiFi Security mode set to WPA2-PSK with Encryption AES you should be fine. I can't speak to the lack of connectivity with the VW though, maybe reach out to them directly? 

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fr8ys
Community Star
Private Message TalkTalk
Message 3 of 5

WPA2 is secure. 

 

Not sure what your actual issue is as WPA2 is secure. Have you perhaps changed from WPA2 to something less secure?

 

Please see here for help so you can check your router settings are correct.

 

https://help-centre.talktalk.co.uk/Broadband/Manage_my_network_and_devices/Change_your_Wi-Fi_Hub's_s...

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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Divsec
Community Star
Private Message TalkTalk
Message 4 of 5

Hi @Andys13 this should help https://help-centre.talktalk.co.uk/Broadband/Manage_my_network_and_devices/Change_your_Wi-Fi_Hub's_s...

 

I don't work here and all my opinions are my own.
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