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Need help?

cannot download supersafe onto iPad

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3 REPLIES 3
LouParky
First Timer

Can anyone tell me how to download supersafe onto ipad? I have licences but when the link takes me to the app store, the "get" symbol that you click to download it is greyed out

 

OCE_Ady
Community Team - TT Staff

Hi LouParky, what IOS version is the IPAD running? You'll find the Supersafe for Iphone and Ipad help article will help you get it sorted. 


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


LouParky
First Timer

It's version 11. 

OCE_Ady
Community Team - TT Staff

I've passed this to Fsecure to investigate for us. Is it possible for you to provide a screenshot for them? 


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.