4k Box not holding booked next day recordings overnight and starting in BBC IPLAYER the next mornin

[Voyagersprit1]

So the problem is planned recordings are lost overnight and the box starts up in bbc iplayer everymorning. I have factory reset  changed cables but nothing fixes the issue. Other people are experiencing the same issues and I have read that TT will be issuing a fix? Help

[Karl-TalkTalk]

Hi

I'll get a replacement box out to you.

Thanks  

Karl. 

[Voyagersprit1]

Yes if this will resolve the issues

Thanks

Michael

[Karl-TalkTalk]

Hi

Would you like to swap out the box ?

Thanks  

Karl.