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TV Support

For help with your TalkTalk TV box, channels and apps.

4k talktalk box keeps buffering on BBC Iplayer

Nicolajmorris
First Timer
Private Message TalkTalk
Message 3 of 3

Every time we watch BBC Iplayer it buffers constantly on the programme

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2 REPLIES 2

Message 1 of 3

HI @Nicolajmorris 

 

Did the above advice help?

 

Thanks  

Karl. 

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fr8ys
Community Star
Private Message TalkTalk
Message 2 of 3

Try rebooting your router first.

 

If that doesn't work then as this is only happening on the one app, the only other thing to try is factory resetting your box to reset the iPlayer.

 

If you have recordings though, you will lose these.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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