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TV Support

For help with your TalkTalk TV box, channels and apps.

4k talktalk box keeps buffering on BBC Iplayer

Nicolajmorris
First Timer
Private Message TalkTalk
Message 3 of 3

Every time we watch BBC Iplayer it buffers constantly on the programme

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2 REPLIES 2

Message 1 of 3

HI @Nicolajmorris 

 

Did the above advice help?

 

Thanks  

Karl. 

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fr8ys
Community Star
Private Message TalkTalk
Message 2 of 3

Try rebooting your router first.

 

If that doesn't work then as this is only happening on the one app, the only other thing to try is factory resetting your box to reset the iPlayer.

 

If you have recordings though, you will lose these.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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