For help with your TalkTalk TV box, channels and apps.
on 10-05-2024 07:49 PM
Android TV, I only get sound but no picture on radio channels.
On my TV, Freeview shows channels so it's an issue through TalkTalk or Android TV.
I've changed my HDMI cable, still no picture on radio channels. Any fix?
on 13-05-2024 08:01 AM
Hi
As my colleagues advise, it is now normal on a lot of devices for the screen to be blank, this is the same on my LG TV here.
Thanks
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
11-05-2024 05:31 PM - edited 11-05-2024 05:36 PM
Presentation sometimes changes with Freeview updates, @safakram69.
I only have a traditional Panasonic telly, so no Internet attached, nothing to do with Talktalk etc.
When I choose a radio programme I will see the channel listed briefly at the bottom of the screen:
Then this:
Finally the programme plays with a blank screen. You are not missing anything - it's just the way they currently "present" radio.
There were definitely Freeview updates in the past week or two. Not sure how universally these roll out all at once or staggered etc.
on 11-05-2024 03:22 PM
The radio logo should show on the channel
on 11-05-2024 03:01 PM
Hi @safakram69 forgive me if I misunderstand but I would only expect radio and no picture.