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TV Support

For help with your TalkTalk TV box, channels and apps.

Broken tv remote

Cartertommy22
First Timer
Private Message TalkTalk

on ‎03-03-2024 04:32 AM

Message 4 of 4

My tv remote has decided to stop wirking put new batteries in and still nothing could i please request a new 1

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3 REPLIES 3

Karl-TalkTalk
Support Team
Staff
Private Message
In response to Cartertommy22

on ‎05-03-2024 07:04 AM

Message 1 of 4

Hi

 

We do not carry individual stocks of remotes for those box models, so I'm unable to just send a remote.  The only option I have is to replace the complete unit.  Would you like me to do this, and you can return one.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Cartertommy22
First Timer
Private Message TalkTalk

on ‎04-03-2024 11:03 PM

Message 2 of 4

Its the 4k tv box karl 

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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎04-03-2024 07:54 AM

Message 3 of 4

Hi

 

Which model TV Box do you have ?

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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