For help with your TalkTalk TV box, channels and apps.
on 27-02-2024 03:08 PM
I installed my Netgem box about a week ago. Everything seemed to be working fine, but now I can't access live TV. For example, I select Guide, then the channel, then click on Live Channel. It goes to the TV channel but I just get a black screen showing the time and "Live TV", channel icon and info and options Record / Settings / More Info. After a few seconds this screen goes black.
Apps work ok and the aerial lead works fine when plugged directly into the TV. So it's not a connection issue. I've reset all the channels but nothing works. I should also say that the guide screen keeps going black then coming back. Any ideas as to what's going on?
on 27-02-2024 08:39 PM
That's good news.
on 27-02-2024 08:21 PM
Thanks. Turned it all on to try that and - can you believe it - everything was working fine.
on 27-02-2024 04:00 PM
Best try resetting the box.
Push the button on the side 5 times, when on, and this will reset the box so it runs through setup again.
Hope it works and let us know how you get on .