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TV Support

For help with your TalkTalk TV box, channels and apps.

D-Link has stopped working

Lemon2
First Timer
Private Message TalkTalk
Message 3 of 3

Hi

my D Link DHP300 AV has stopped working meaning no access to manyTV Channels

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi

 

Try the reset option mentioned by fr8ys and see if this helps.

 

You may have an older TV Box if you are unable to connect via Wi-Fi 

 

Thanks  

Karl. 

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fr8ys
Community Star
Private Message TalkTalk
Message 2 of 3

Which box do you have as only the 4k box has additional channels delivered via the internet, or do you mean catch-up TV.

 

Normal channels should not be affected.

 

Have you tried resetting the power plugs? There should be an accessible pin hole reset that you use when plugged in.

 

Let us know how you get on and staff will pick this up next week when they are back.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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