I have been emailing Talktalk for the past few months and am not even getting an acknowledgement. If I do not get a sensible reply and help from Talktalk I will be changing my ISP.
Where have you been sending these emails? TalkTalk do not have that as a first line of access. Best to contact customer services directly, if you are an existing customer looking to upgrade ask for the customer loyalty team, details here:
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
