For help with your TalkTalk TV box, channels and apps.
Wednesday
Hi,
ITV was not working this morning & a YVM4302 error popped up. I re-started the box, unplugged it for 10 minutes, re-started it & no luck. I checked the aerial by plugging it direct into the TV & it worked fine. I plugged the aerial back in to the box ran a channel search & now I have lost the majority of channels. I have the 4K Antroid TV box. I contacted TalkTalk, they ran a check on my line & everything is fine.
Wednesday
You're Welcome 🙂
Regards
Karl
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Wednesday
Thank you so much Karl
Wednesday
Hi
OK, I'll swap out the TV Box and see if this helps. A replacement is on the way.
Thanks
Karl.
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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
Wednesday
Hi,
yes straight into the box, no splitters. Since re-tuning I have lost alot of channels. I am only receiving 97 intotal . The box can be tempremental at times. Not turning on, freezing but this is a new issue that is not sorting itself out
Wednesday
Hi
Is the aerial straight to the box, no splitters or amplifiers in place ?
Thanks
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
Wednesday
Good morning Karl,
This was the 1st thing I did. Re-setting the box did not make any difference
Wednesday
Hi
The line or broadband has nothing to do with the freeview signal for terrestrial channels such as ITV, BBC etc. These rely on the aerial signal only.
If you can try a reset of the box by following the instructions at https://community.talktalk.co.uk/t5/Articles/TV-Box-Maintenance-Reset/ta-p/1429347
Set the box back up and let it re-tune the channels, and see if they are back.
Thanks
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.