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TV Support

For help with your TalkTalk TV box, channels and apps.

Getting ITV1 on my TV

Diego0702
First Timer
Private Message TalkTalk
Message 2 of 2

I am having trouble getting ITv on my TV

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1 REPLY 1

fr8ys
Community Star
Private Message TalkTalk
Message 1 of 2

I assume you mean your TV box and not your TV itself.

 

If so, which box do you have?

 

Did you previously get the missing channels?

 

What have you tried to get the channels back? A retune? A box reset?

 

What happens if you plug the aerial directly into the TV bypassing the box? Do you get all channels on the TV or is this experiencing issue too?

 

Have you checked the Freeview website to see if there is any engineering works taking place on your local transmitter?

 

If you can let us know we can advise further.

 

Thank you.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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