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TV Support

For help with your TalkTalk TV box, channels and apps.

How to get ITVX please help

lolareviewk
First Timer
Private Message TalkTalk
Message 5 of 5

How do i get ITVX?  I have a set top box. Thank you

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4 REPLIES 4

Message 1 of 5

Hi

 

ITV changed their app and it does not support some older devices and TV's.

 

This is beyond our control, but if you give our teams a call on 0345 172 0088 they can discuss options and offers to upgrade you to the TalkTalk TV Hub.  This s a new android based TV Box that will support ITVX.

 

Karl

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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ddfreear
First Timer
Private Message TalkTalk
Message 2 of 5

I have a You view set top box which will not get ITVX 

. What can I do to get ITVX

Doreen Freear

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Karl-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5

Hi 

 

ITV made the decision not to bring the new ITV X App to some older devices, and this also includes the legacy TalkTalk TV Boxes.  This was a decision solely by ITV and outside of our control. 

 

If you read our help article at ITV Hub closure - TalkTalk Help & Support 

 

This will explain how you can upgrade to the new TV HUB. 

 

Thanks 

Karl. 


 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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fr8ys
Community Star
Private Message TalkTalk
Message 4 of 5

Please see the pinned post at the top of the TV forum, here.



https://community.talktalk.co.uk/t5/TV/ITVX-and-TalkTalk-YouView-boxes/td-p/3010612

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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