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TV Support

For help with your TalkTalk TV box, channels and apps.

Huawei DN360T wont connect wirelessly to eero modem.

conwy36
First Timer
Private Message TalkTalk

on ‎29-08-2024 06:35 PM

Message 4 of 4

Getting Error code YVM102 .Having  had fibre installed today, there is no spare port on the modem to provide  a wired connection to the huawei box via the mains sockets., because a telephone is connected . Any suggestions please, Is this box too old to have a wireless facility or any work around that could be done. Thanks

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3 REPLIES 3

Anonymous
Not applicable
Staff
Private Message
In response to conwy36

on ‎02-09-2024 08:07 AM

Message 1 of 4

Thanks @fr8ys 

 

Michelle

 

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conwy36
First Timer
Private Message TalkTalk

on ‎29-08-2024 06:55 PM

Message 2 of 4

Many thanks for your helpful reply. Option 1 is my preferred route.  Cheers

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fr8ys
Community Star
Private Message TalkTalk

on ‎29-08-2024 06:39 PM

Message 3 of 4

Hi,

 

The 360T is not WiFi enabled.

 

You have 2 options.

 

1 buy an ethernet port extender that will plug into the back of your router and provide additional ports.

 

2 phone and request a new TV Hub which is WiFi enabled, but you may have to recontract to obtain one.

 

Try phoning 0345 172 0088

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