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TV Support

For help with your TalkTalk TV box, channels and apps.

IPlayers and apps

laked
First Timer
Private Message TalkTalk

on ‎19-06-2024 10:36 PM

Message 3 of 3

Why am I not able to receive TV apps or iplayers and only live TV?

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎20-06-2024 07:37 AM

Message 1 of 3

Hi

 

Also, is the box connected to the internet and fully updated ?

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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fr8ys
Community Star
Private Message TalkTalk

on ‎20-06-2024 07:13 AM

Message 2 of 3

Please see the pinned post at the top of the TV forum, here, if you have an older YouView box.

https://community.talktalk.co.uk/t5/TV/ITVX-and-TalkTalk-YouView-boxes/td-p/3010612

 

If its a TV Hub or 4K box, you will probably need to reset the box to factory settings from the menu.

 

Which box do you have?

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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