It is coming up on my tv screen that I have entered an incorrect PIN

[Nop50x]

how do I put in a new pin number

[Karl-TalkTalk]

Hi

If you start your own thread (new message), we’d love to help.

We’ve found that posting in someone else’s conversation makes it harder to follow when looking for an answer.

It’s easier and quicker if we can chat with you in a single thread, if you start your own thread, that will keep our community organised and help others with a similar problem.

Check your home phone number or account number are also added to your Community Profile as that will really help us to find your details quicker.

Thanks

Karl

[GillianCrook]

How do l put in a new pin

[Michelle-TalkTalk]

Morning,

How are you getting on?

Thanks

Michelle

[fr8ys]

The default pin number if you have not changed it is either 0000 or 1234.

If you have changed it you can reset it within settings but the process differs between boxes and may need the inputting of the code you set, in which case the box will need to be reset, which again differs between boxes and if you have a recordable box you need access to reset keep recordings option.

Please let us know how you get on and If you have an issue still, please let us know which box you have