We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

TV Support

For help with your TalkTalk TV box, channels and apps.

Itvx

Morrim561
First Timer
Private Message TalkTalk

on ‎29-12-2023 02:02 PM

Message 3 of 3

My box says itvx is not compatible, what do I need please

Labels:
0 Likes
2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

‎02-01-2024 08:18 AM - edited ‎02-01-2024 08:18 AM

Message 1 of 3

Hi 

 

ITV made the decision not to bring the new ITV X App to some older devices, and this also includes the legacy TalkTalk TV Boxes.  This was a decision solely by ITV and outside of our control. 

 

If you read our help article at ITV Hub closure - TalkTalk Help & Support 

 

This will explain how you can upgrade to the new TV HUB. 

 

Thanks 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎29-12-2023 02:10 PM

Message 2 of 3

Phone in for getting a compatible box, @Morrim561 - also read the sticky post on this subject at the top of the page. 

Gliwmaeden2, a fellow customer.
0 Likes
Related Content
© TalkTalk 2025