NETGEM BOX NOT RECORDING TODAY
on 14-06-2024 06:45 PM
Message 3 of 3
I have rebooted everything but the box will not record. It's about two years old, but no doubt you can check this.
Has the box simply worn out. Do I need a new one.
Denise Calton
MRS DENISE CALTON
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2 REPLIES 2
on 17-06-2024 07:57 AM
Message 1 of 3
Hi Casper30
Did you try the reset as advised ?
Thanks
Karl.
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on 14-06-2024 06:50 PM
Message 2 of 3
It could also be your usb stick become faulty
Did you factory reset or just turn off and on?
A factory reset will lose your recordings but may sort out your issues, including reformatting your usb stick.
To go this, press the button on the left hand side 5 times , whilst on, and the box will restart and reset.
Hope it works.
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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