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TV Support

For help with your TalkTalk TV box, channels and apps.

Netflix talk talk box

Justu
Newbie
Private Message TalkTalk
Message 5 of 5

Netflix app has disappeared on my talk talk box. How do I get it back. Do I need a new update talk talk box? 

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4 REPLIES 4

Karl-TalkTalk
Support Team
Staff
Private Message
Message 1 of 5

Hi

 

Netflix have stopped supporting the App on the older YouView boxes.

 

The App is available on the TV HUB, and you can upgrade to this.  

 

If this is something you are interested in, give our Teams a call and they can discuss all offers and options with you.

 

Thanks  

Karl. 

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fr8ys
Community Star
Private Message TalkTalk
Message 2 of 5

I'm guessing the app is no longer compatible with the box and has been removed. 

 

Staff are back on Monday and can advise.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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Hayleyfy
Visitor
Private Message TalkTalk
Message 3 of 5

I have a you view box - Netflix also disappeared.

Software updated today..?

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fr8ys
Community Star
Private Message TalkTalk
Message 4 of 5

Which box do you have so we can tailor advice?

 

 

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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