Netgem 4k tv box bbc channel issues

[Boabby72]

<span;>I'm unable to view any bbc channel normally through my aerial. When selecting these channels the 4k box selects iplayer. All other channels work normally. I've carried out a full Netgem 4k box reboot/restart and also rescanned the channels, all to no avail.
<span;>Any ideas ??</span;></span;>

[Divsec]

Hi @Boabby72 got to admit, other than the antenna check I don't have much idea with the TV boxes as I don't have one. That admitted, when you initially setup the box does it ask you for your postcode?

My friend @fr8ys has a lot more idea and I'm sure he will pick up the baton for me.

[Boabby72]

Hi Divsec

Reception on bbc is perfect when plugged directly into tv.

I've also since discovered that when I select settings on the tv box/ TV Channels/Select TV Region... I'm presented with GBR- Central Scotland - Glasgow but no option to select which.

I live in West of Scotland and have discovered that if I select for example my local BBC1 Scotland Channel which is 101 on the guide then no problem. But if I select Channel one shown as BBC1 on the guide the iplayer issue occurs ???

Any thoughts ???

[Divsec]

Hi @Boabby72 how is BBC reception with your aerial in the TV?