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TV Support

For help with your TalkTalk TV box, channels and apps.

New box , no subtitles

griffin100
Chatterbox
Private Message TalkTalk

yesterday

Message 2 of 2

Just  had a new tv hub  fitted which came with a new remote, but there does not appear to be a subtitle button on the new remote, tried watching a program from korea which came with subtitles but no subtitles which is impossible to watch, anybody else had this problem please.

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fr8ys
Community Star
Private Message TalkTalk

yesterday

Message 1 of 2

You do this for general viewing via the settings menu.

https://community.talktalk.co.uk/t5/Articles/Subtitles-on-TalkTalk-TV/ta-p/2230824

 

Each app has its own subtitles and may not work with global settings, in which case you need to check the app help for how to turn on subtitles.  Google may help with this.

 

Note though that not all apps have subtitles, and subtitles can vary between devices. For example not all versions of ITVX carry subtitles.

 

Hope this helps

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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