Are you trying to get Freeview channels or catch-up via the internet.
The broadband makes no difference to your normal TV viewing and if this is not working may be due to poor signals due to the weather.
If you plug the aerial directly into the TV can you get channels this way?
Which box do you have?
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
