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TV Support

For help with your TalkTalk TV box, channels and apps.

Now tv

TREACLE78
Participant
Private Message TalkTalk

on ‎25-10-2024 08:34 PM

Message 4 of 4

Does anyone know if I can cancel Now TV entertainment and if so do I have to ring talktalk or can I do this in my account.

Thank you 😊 

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3 REPLIES 3

Karl-TalkTalk
Support Team
Staff
Private Message
In response to TREACLE78

on ‎28-10-2024 08:17 AM

Message 1 of 4

Hi

 

Glad our colleagues could help.

 

Remember, NOW TV bill in advance, so this will keep working up to the end of their billing date, so may not appear to have cancelled immediately.

 

Thanks  

Karl. 

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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TREACLE78
Participant
Private Message TalkTalk

on ‎26-10-2024 03:16 PM

Message 2 of 4

Thank you. I tried doing what you said but could not find where the tick box was so went on chat and advisor sorted this for me. 

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fr8ys
Community Star
Private Message TalkTalk

on ‎26-10-2024 09:54 AM

Message 3 of 4

This is from the Now website.

 

  1. Sign in to your TalkTalk account and select My package and add-ons
  2. In the My TV section, select NOW
  3. You'll see your active add-ons. Just untick the checkbox that says Added to remove the one you no longer want
  4. Select Apply changes and then confirm.

You can also cancel by contacting TalkTalk customer service.

Once you've cancelled, you'll be able to carry on enjoying your membership for the rest of the month you've paid for.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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