TV Support

TREACLE78 · ‎25-10-2024

Does anyone know if I can cancel Now TV entertainment and if so do I have to ring talktalk or can I do this in my account.

Thank you 😊

Karl-TalkTalk · ‎28-10-2024

Hi

Glad our colleagues could help.

Remember, NOW TV bill in advance, so this will keep working up to the end of their billing date, so may not appear to have cancelled immediately.

Thanks

Karl.

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TREACLE78 · ‎26-10-2024

Thank you. I tried doing what you said but could not find where the tick box was so went on chat and advisor sorted this for me.

fr8ys · ‎26-10-2024

This is from the Now website.

Sign in to your TalkTalk account and select My package and add-ons
In the My TV section, select NOW
You'll see your active add-ons. Just untick the checkbox that says Added to remove the one you no longer want
Select Apply changes and then confirm.

You can also cancel by contacting TalkTalk customer service.

Once you've cancelled, you'll be able to carry on enjoying your membership for the rest of the month you've paid for.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).

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