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TV Support

For help with your TalkTalk TV box, channels and apps.

Now tv

Jaxxmargo
First Timer
Private Message TalkTalk
Message 8 of 8

I have now entertainment membership 

For the past week I keep trying to add Now sports add-on but Im not receiving the email with a link from NOW..... I've cleared my cookies and cache too.

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7 REPLIES 7

Message 1 of 8

No Problem 🙂

 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Message 2 of 8

Okay.... thank you ☺️ 

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Message 3 of 8

Hi

 

I'm not showing the Sports package added to your account.  It looks as though this has not gone through.  Can you Live Chat with us or call directly and our teams can see if they can add this manually for you.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Message 4 of 8

I've just updated my profile ☺️ 

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Message 5 of 8

Hi

 

Can you please update your Community Profile to include your

 

  • Name
  • TalkTalk Telephone number or Account number

 

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Message 6 of 8

Through my talk talk account 

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Karl-TalkTalk
Support Team
Staff
Private Message
Message 7 of 8

Hi

 

Is this through your TalkTalk My Account or with Now TV Directly ?

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes