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TV Support

For help with your TalkTalk TV box, channels and apps.

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Suziedoll
First Timer
Private Message TalkTalk
Message 5 of 5
  • Trying to sign into Itvx on my new tv hub box  and keeps asking me for a pin . Didn’t do that on old box. Where can I get PIN number 
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4 REPLIES 4

Message 1 of 5

Hi MarionE

 

When setting up the TV Hub, if you left parental controls active then the box may at times ask for a pin code.

 

The default pin code is usually 1234 and for the older boxes it was 0000

 

See if this helps.

 

Karl.

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MarionE
First Timer
Private Message TalkTalk
Message 2 of 5

I have a new ITV hub and ITVX is asking me for a PIN. I cannot find where to reset it as I never had one previously.  If it's to turn off parental control, how do I do that?

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Karl-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5

Hi

 

ITVX should not ask for a pin when using it, unless you have a parental pin set across the box in general, however when first setting up ITVX it may ask you to activate the app by entering a code on the website via a browser or your phone browser.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

ferguson
Community Star
Private Message TalkTalk
Message 4 of 5

Try "ITVX PIN" on Google, other search engines are available. 

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