For help with your TalkTalk TV box, channels and apps.
on 12-09-2024 11:55 AM
Have recently switched to Fibre 65 from Fibre 35 and a new TV Hub to replace old talktalk box ,had no buffering problems with old set up but have with new one , have buffering problem on TV apps with new TV hub. New Hub connected like the old box to router via powerline adaptors , I used my old box with the the new Fibre 65 and the buffering problem started ,TalkTalk suggested the new Hub instead which I now use but the problem remains . I will say on some of the apps its very intermitant on others its more regular . Any thoughts on the matter ?
Answered! Go to Solution.
on 18-09-2024 08:06 AM
Hi
It may be poor performance of the powerline adapters that was causing the buffering.
Thanks
Karl.
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on 17-09-2024 04:22 PM
Hi Karl , have tried your solution and apps are working fine , no buffering
on 12-09-2024 12:19 PM
Hi
The new TV Hub will connect over Wi-Fi. Have you tried connecting this way instead of using the powerline adapters and see if it gives a better performance.
Thanks
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.