TV Support

JoeM81 · ‎17-09-2024

I've just received an email from Netflix to inform me that from November my set top box will no longer support the service.

Seems like a good time to leave TalkTalk.

Karl-TalkTalk · ‎18-09-2024

Hi

As advised, you can update to the newer TV Hub for things like Netflix and ITVX that are fully supported with the new TV Hub.

The legacy Youview boxes are around 12 years old now, and the decision by broadcasters such as Netflix and ITV to develop their app and not to include support for older devices is beyond our control.

Thanks

Karl.

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

ferguson · ‎17-09-2024

Or watch Netflix via the many other devices they support?

fr8ys · ‎17-09-2024

Why?

You can always phone the loyalty team and request the new Hub. I'm assuming you have an old recordable YouView box. If so you can always keep this for recording and use the Hub for up to date apps.

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

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