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TV Support

For help with your TalkTalk TV box, channels and apps.

REMOTE CONTROL

whosband
First Timer
Private Message TalkTalk
Message 7 of 7

Hi, my remote control to TV box 4K was damaged. How to order a new one?

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6 REPLIES 6

Message 1 of 7

Hi

 

OK, that has been ordered for you and should be with you in a couple of days.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Message 2 of 7

That would be great 👍🏼 

 

thank you so much 

 

wiktor

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Message 3 of 7

Hi

 

TalkTalk do not currently have individual stocks of the 4K box remote, so I'm unable to send just a remote.

 

I would have to replace the TV box fully as a complete unit.  Would this be ok ?

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Message 4 of 7

Ha, fair enough, it happens!  🙂

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whosband
First Timer
Private Message TalkTalk
Message 5 of 7

My child used as a toy… literally smashed so I can’t use it… 

ferguson
Community Star
Private Message TalkTalk
Message 6 of 7

I love the use of the passive tense! How was it damaged? The support team will look at this when they are back online tomorrow.