For help with your TalkTalk TV box, channels and apps.
on 13-03-2024 11:24 AM
Talktalk Youview box Huawei DN360T won't connect to the internet, apps unavailable.
on 25-03-2024 08:09 AM
Hi
You can try a full reset of the box via a Youview Maintenance Reset
If this does not restore the connection and the box has failed, then it cannot be repaired or replaced.
TalkTalk stopped providing these boxes over 3 years ago now and these boxes are now unavailable.
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 23-03-2024 08:59 PM
Both methods. First experience with powerline adapters so everything carefully checked, including router. When that had no effect Cat 6 cable used from router to Youview box. Streaming unavailable whatever I did. Even left everything on overnight to ensure updates could down load.
TV service from aerial via box through connection unaffected.
Note that TV & box power supplies share a common extension which is switched off when power is not required.
on 13-03-2024 11:26 AM
Hi
Is the box direct to the router with a cable or do you use powerline adapters ?
Thanks
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.