Do you have a 4k box? If so try a retune and if that does not help try resetting the box by pressing the button on the left hand side 5 times. so it restarts.
You will lose any recordings you may have if you utilise this function.
Please let us know how you get on, or of you have a different box to the Netgem 4k.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here:
How to contact TalkTalk Broadband - Help & Support.
