Do you have a 4k box? If so try a retune and if that does not help try resetting the box by pressing the button on the left hand side 5 times. so it restarts.
You will lose any recordings you may have if you utilise this function.
Please let us know how you get on, or of you have a different box to the Netgem 4k.
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
